Hospitality resume example

What makes this resume great

This resume stands out for hospitality roles due to its clear progression in responsibility, from Event Coordinator to Front Office Manager, demonstrating leadership and growth. The candidate showcases a strong educational background in Hospitality Management and a diverse skill set relevant to the industry. The inclusion of both operational and guest-facing roles highlights versatility. The resume also lists key hospitality skills such as customer service, event planning, and budget management, making it highly relevant for hospitality employers. The professional online presence via LinkedIn and a personal website adds credibility and accessibility.

Resume summary examples for Hospitality

Example #1

Strong Summary

Experienced hospitality professional with over 10 years in hotel operations, guest relations, and event planning, known for leading high-performing teams and consistently exceeding guest satisfaction targets.

Weak Summary

I have worked in hotels and events for a while and am good with people.

Example #2

Strong Summary

Front Office Manager with a proven track record of improving guest satisfaction scores by 20% and streamlining front desk operations at a 4-star resort.

Weak Summary

Managed the front desk and helped guests at a hotel.

Example #3

Strong Summary

Hospitality leader skilled in staff training, conflict resolution, and budget management, seeking to leverage expertise to enhance guest experiences and operational efficiency.

Weak Summary

Looking for a job where I can use my hospitality skills.

Resume achievement examples for Hospitality

Example #1

Strong Achievement

Increased guest satisfaction scores by 18% year-over-year by implementing a new staff training program at Grandview Hotel & Resorts.

Weak Achievement

Helped improve guest satisfaction at the hotel.

Example #2

Strong Achievement

Reduced front desk check-in times by 30% through process optimization and staff cross-training.

Weak Achievement

Made check-in faster for guests.

Example #3

Strong Achievement

Coordinated over 50 large-scale events annually, resulting in a 25% increase in repeat business for Cityscape Events.

Weak Achievement

Organized events and helped bring in more business.

Essential skills for a Hospitality

  1. Customer Service
  2. Team Leadership
  3. Event Planning
  4. Conflict Resolution
  5. Hotel Operations
  6. Staff Training
  7. Budget Management
  8. Guest Relations
  9. Problem Solving
  10. Time Management

Resume best practices

Tailor Your Resume for a Hospitality

Customize your resume for the specific position you're applying for. Use keywords from the job description and highlight the most relevant experience.

Keep It Concise and Focused

Ideally, your resume should be one page (two if you have extensive experience). Focus on achievements and essential information and avoid fluff.

Use a Clean, Professional Format

Stick to a simple layout with consistent font, spacing, and section headings. Use bullet points for readability. Avoid overly decorative fonts or colors.

Start with a Strong Summary

Write a compelling summary or objective at the top that briefly outlines your background, key skills, and what you bring to being a Hospitality.

Emphasize Achievements Over Duties

Use bullet points to describe what you accomplished as a Hospitality, not just what you were responsible for. Include measurable results when possible (e.g., "Increased sales by 25% in six months").

Use Action Verbs

Start bullet points with strong action verbs like "Led," "Developed," "Improved," "Streamlined," to convey impact and ownership.

Highlight Skills and Tools

Create a dedicated skills section that includes technical tools, software, or soft skills relevant to being a Hospitality (e.g., Excel, Python, CRM systems, leadership, communication).

Include Education and Certifications

List your educational background and any relevant certifications or ongoing courses. Mention GPA if it’s strong (generally above 3.5) and you're early in your career.

Proofread Carefully

Avoid spelling or grammatical errors since they can be deal-breakers. Ask someone else to review your resume or use tools like Grammarly.

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