Claim Adjuster resume example
What makes this resume great
This resume is a strong example for a Claim Adjuster because it demonstrates a clear career progression in the insurance industry, with increasing responsibility and relevant job titles. The candidate highlights a robust set of skills directly related to claims adjusting, such as negotiation, regulatory compliance, and analytical thinking. The education section is relevant and recent, and the work experience is continuous and focused. The inclusion of both technical and soft skills, as well as professional online profiles, adds credibility and professionalism.
Resume summary examples for Claim Adjuster
Example #1
Strong Summary
Experienced Claim Adjuster with over 8 years in property and casualty insurance, specializing in claims investigation, negotiation, and regulatory compliance. Proven track record of resolving complex claims efficiently while maintaining high customer satisfaction.
Weak Summary
I have worked in insurance for a while and know how to handle claims. I am good with customers and paperwork.
Example #2
Strong Summary
Detail-oriented Senior Claim Adjuster skilled in analytical thinking, conflict resolution, and report writing, with a history of reducing claim processing times and improving settlement accuracy.
Weak Summary
I am organized and can write reports. I try to finish my work on time.
Example #3
Strong Summary
Results-driven professional with expertise in claims investigation and negotiation, adept at managing high-volume caseloads and ensuring compliance with industry regulations.
Weak Summary
I have experience with claims and can handle a lot of work. I know about insurance rules.
Resume achievement examples for Claim Adjuster
Example #1
Strong Achievement
Reduced average claim processing time by 25% at Allied Insurance Group by streamlining investigation procedures and implementing new reporting templates.
Weak Achievement
Helped make claim processing faster at my company.
Example #2
Strong Achievement
Successfully negotiated settlements on over 500 claims annually, resulting in a 15% decrease in litigation rates for Liberty Mutual Insurance.
Weak Achievement
Negotiated settlements for many claims and helped avoid lawsuits.
Example #3
Strong Achievement
Achieved a 98% customer satisfaction rating by providing timely and empathetic service to policyholders at Statewide Insurance Solutions.
Weak Achievement
Provided good customer service to policyholders.
Essential skills for a Claim Adjuster
- Claims Investigation
- Negotiation
- Customer Service
- Report Writing
- Regulatory Compliance
- Property & Casualty Insurance
- Analytical Thinking
- Time Management
- Conflict Resolution
- Microsoft Office Suite
Resume best practices
Tailor Your Resume for a Claim Adjuster
Customize your resume for the specific position you're applying for. Use keywords from the job description and highlight the most relevant experience.
Keep It Concise and Focused
Ideally, your resume should be one page (two if you have extensive experience). Focus on achievements and essential information and avoid fluff.
Use a Clean, Professional Format
Stick to a simple layout with consistent font, spacing, and section headings. Use bullet points for readability. Avoid overly decorative fonts or colors.
Start with a Strong Summary
Write a compelling summary or objective at the top that briefly outlines your background, key skills, and what you bring to being a Claim Adjuster.
Emphasize Achievements Over Duties
Use bullet points to describe what you accomplished as a Claim Adjuster, not just what you were responsible for. Include measurable results when possible (e.g., "Increased sales by 25% in six months").
Use Action Verbs
Start bullet points with strong action verbs like "Led," "Developed," "Improved," "Streamlined," to convey impact and ownership.
Highlight Skills and Tools
Create a dedicated skills section that includes technical tools, software, or soft skills relevant to being a Claim Adjuster (e.g., Excel, Python, CRM systems, leadership, communication).
Include Education and Certifications
List your educational background and any relevant certifications or ongoing courses. Mention GPA if it’s strong (generally above 3.5) and you're early in your career.
Proofread Carefully
Avoid spelling or grammatical errors since they can be deal-breakers. Ask someone else to review your resume or use tools like Grammarly.