Types of Server Jobs
Restaurant Server
A Restaurant Server is responsible for taking orders, serving food and beverages, and ensuring customer satisfaction in a dining establishment. They often work in casual or fine dining restaurants and must have excellent communication and customer service skills. Restaurant Servers are also responsible for handling payments and maintaining cleanliness in their assigned areas. They may work as part of a team or independently, depending on the size of the restaurant. This role requires the ability to multitask and remain calm under pressure.
Banquet Server
Banquet Servers work at events such as weddings, conferences, and banquets, serving food and drinks to guests. They are responsible for setting up tables, serving multiple courses, and clearing dishes efficiently. Banquet Servers must be able to work quickly and coordinate with kitchen and event staff. Attention to detail and the ability to follow event-specific instructions are crucial. This role often involves working irregular hours, including evenings and weekends.
Cocktail Server
A Cocktail Server primarily works in bars, lounges, or nightclubs, serving alcoholic beverages and light snacks to patrons. They must have knowledge of drink menus and be able to recommend options to guests. Cocktail Servers are expected to maintain a friendly and energetic demeanor while ensuring responsible alcohol service. They often work in fast-paced environments and rely on tips for a significant portion of their income. This position requires excellent memory and multitasking abilities.
Room Service Server
Room Service Servers deliver food and beverages to guests' rooms in hotels or resorts. They are responsible for taking orders over the phone, preparing trays, and ensuring timely delivery. Room Service Servers must provide a high level of customer service and maintain discretion and professionalism. They may also be responsible for setting up in-room dining experiences and handling guest requests. This role often requires flexible hours and attention to detail.
Buffet Server
Buffet Servers work in establishments that offer self-serve dining, such as hotels or casinos. They are responsible for maintaining the buffet area, replenishing food items, and assisting guests as needed. Buffet Servers must ensure food safety and cleanliness standards are met at all times. They may also help with setting up and breaking down the buffet. This role requires strong organizational skills and the ability to interact with a large number of guests.
Entry Level Job Titles
Junior Server
A Junior Server is typically new to the hospitality industry and assists more experienced servers with basic tasks. They may help set tables, refill water glasses, and clear dishes. Junior Servers are often trained on the job and gradually take on more responsibilities as they gain experience. This role is ideal for individuals looking to start a career in food service. It provides foundational skills in customer service and teamwork.
Server Assistant
Server Assistants, also known as Bussers, support servers by clearing tables, refilling drinks, and resetting dining areas. They play a crucial role in maintaining the flow of service and ensuring a clean environment for guests. This position is often a stepping stone to becoming a full server. Server Assistants learn the basics of restaurant operations and customer interaction. The role requires physical stamina and attention to detail.
Food Runner
Food Runners are responsible for delivering food from the kitchen to guests' tables quickly and accurately. They work closely with servers and kitchen staff to ensure orders are correct and presented well. This entry-level position helps individuals learn about menu items and the pace of restaurant service. Food Runners must be able to communicate effectively and handle multiple orders at once. The role is physically demanding and requires good organizational skills.
Host/Hostess
Hosts or Hostesses greet guests, manage reservations, and seat customers in the dining area. While not directly serving food, they play an important role in the guest experience and often assist servers during busy periods. This position is a common entry point into the restaurant industry. Hosts develop strong communication and organizational skills. The role requires a friendly demeanor and the ability to handle stressful situations.
Cafeteria Server
Cafeteria Servers work in schools, hospitals, or corporate dining facilities, serving food from behind a counter. They are responsible for portioning food, maintaining cleanliness, and assisting guests with their selections. This entry-level role provides experience in food handling and customer service. Cafeteria Servers often work regular daytime hours. The position is suitable for those seeking a structured work environment.
Mid Level Job Titles
Lead Server
A Lead Server takes on additional responsibilities beyond standard serving duties, such as training new staff and overseeing service during shifts. They act as a point of contact between servers and management. Lead Servers help resolve customer complaints and ensure service standards are met. This role requires experience, leadership skills, and the ability to multitask. Lead Servers often step in to cover for absent staff or assist during busy periods.
Shift Supervisor
Shift Supervisors oversee the operations of a restaurant or dining area during their assigned shifts. They manage staff schedules, handle customer issues, and ensure smooth service. Shift Supervisors are responsible for maintaining quality and safety standards. This position requires strong leadership and problem-solving abilities. Shift Supervisors often report directly to restaurant managers.
Bar Server
Bar Servers specialize in serving drinks and food in bar settings, often handling both table and bar service. They must have knowledge of drink recipes and responsible alcohol service. Bar Servers interact with a diverse clientele and must be able to manage busy environments. This role requires excellent communication and multitasking skills. Bar Servers often assist with inventory and bar setup.
Catering Server
Catering Servers work at off-site events, providing food and beverage service for parties, corporate functions, and special occasions. They are responsible for setting up, serving, and breaking down event spaces. Catering Servers must be adaptable and able to work in various environments. This role requires strong customer service skills and attention to detail. Catering Servers often work irregular hours, including weekends and evenings.
Fine Dining Server
Fine Dining Servers work in upscale restaurants, providing high-level service to guests. They must have extensive knowledge of menus, wine pairings, and proper service etiquette. Fine Dining Servers are expected to anticipate guest needs and deliver a refined dining experience. This role requires professionalism, attention to detail, and excellent communication skills. Fine Dining Servers often earn higher tips due to the elevated service standards.
Senior Level Job Titles
Head Server
A Head Server leads the serving team, coordinates service flow, and ensures all guests receive excellent service. They are responsible for training new servers and maintaining high standards of hospitality. Head Servers often handle complex customer requests and resolve issues that arise during service. This role requires significant experience and strong leadership abilities. Head Servers may also assist with scheduling and inventory management.
Service Captain
Service Captains oversee the service staff in larger restaurants or banquet settings, ensuring smooth operations and guest satisfaction. They coordinate with kitchen and management teams to deliver seamless service. Service Captains are responsible for handling VIP guests and special requests. This role requires advanced knowledge of service protocols and strong organizational skills. Service Captains often mentor junior staff and contribute to staff evaluations.
Banquet Captain
Banquet Captains manage the service team during large events, ensuring all aspects of food and beverage service run smoothly. They are responsible for coordinating with event planners and kitchen staff. Banquet Captains oversee setup, service, and breakdown of events. This role requires excellent leadership and communication skills. Banquet Captains often handle last-minute changes and ensure guest satisfaction.
Restaurant Floor Manager
Restaurant Floor Managers supervise the dining area, manage staff, and ensure guests have a positive experience. They handle customer complaints, oversee reservations, and coordinate with the kitchen. Floor Managers are responsible for maintaining service standards and training staff. This role requires strong leadership and problem-solving abilities. Floor Managers often play a key role in the overall success of the restaurant.
Food and Beverage Supervisor
Food and Beverage Supervisors oversee all aspects of food and beverage service in a restaurant, hotel, or event venue. They manage staff, inventory, and quality control. This role requires extensive experience in hospitality and strong leadership skills. Food and Beverage Supervisors are responsible for ensuring compliance with health and safety regulations. They often work closely with management to improve service and profitability.
Director Level Job Titles
Director of Food and Beverage
The Director of Food and Beverage oversees all food and beverage operations within a hotel, resort, or large restaurant group. They are responsible for developing menus, managing budgets, and ensuring high service standards. This role involves strategic planning, staff management, and coordination with other departments. Directors of Food and Beverage must have extensive experience in hospitality management. They play a key role in shaping the guest experience and driving business success.
Director of Restaurant Operations
The Director of Restaurant Operations manages multiple restaurant locations or a large dining facility. They are responsible for operational efficiency, staff training, and financial performance. This role requires strong leadership, organizational, and analytical skills. Directors of Restaurant Operations develop policies and procedures to ensure consistent service quality. They often report directly to senior executives or owners.
Banquet Director
A Banquet Director oversees all aspects of banquet and event operations, from planning to execution. They manage a team of banquet managers, captains, and servers. Banquet Directors are responsible for client relations, budgeting, and ensuring events run smoothly. This role requires excellent organizational and communication skills. Banquet Directors often work closely with sales and marketing teams to secure new business.
Director of Hospitality
The Director of Hospitality is responsible for the overall guest experience in a hotel, resort, or hospitality group. They oversee food and beverage, front desk, and housekeeping operations. This role requires a broad understanding of hospitality management and strong leadership abilities. Directors of Hospitality develop and implement service standards and training programs. They play a critical role in maintaining brand reputation and guest satisfaction.
Director of Catering
The Director of Catering manages all catering operations, including sales, event planning, and service delivery. They lead a team of catering managers and staff to ensure successful events. This role involves client relations, budgeting, and menu development. Directors of Catering must have strong organizational and leadership skills. They are responsible for growing the catering business and maintaining high service standards.
VP Level Job Titles
Vice President of Food and Beverage
The Vice President of Food and Beverage oversees all food and beverage operations across a hotel chain, resort group, or large hospitality company. They are responsible for strategic planning, financial performance, and brand consistency. This role involves leading a team of directors and managers to achieve business goals. VPs of Food and Beverage develop company-wide policies and drive innovation in service and menu offerings. They play a key role in executive decision-making and long-term growth.
Vice President of Restaurant Operations
The Vice President of Restaurant Operations manages multiple restaurant brands or locations at a corporate level. They are responsible for operational excellence, profitability, and staff development. This role requires extensive experience in restaurant management and strong leadership skills. VPs of Restaurant Operations work closely with other executives to set company strategy. They oversee the implementation of new initiatives and ensure compliance with company standards.
Vice President of Hospitality
The Vice President of Hospitality oversees all aspects of hospitality operations, including food and beverage, lodging, and guest services. They are responsible for setting strategic direction and ensuring high levels of guest satisfaction. This role involves managing a large team of directors and managers. VPs of Hospitality play a key role in brand development and market expansion. They report directly to the CEO or company owners.
Vice President of Catering and Events
The Vice President of Catering and Events leads all catering and event operations for a large hospitality company or event management firm. They are responsible for business development, client relations, and operational efficiency. This role requires strong leadership, sales, and organizational skills. VPs of Catering and Events develop strategies to grow the business and maintain high service standards. They oversee a team of directors, managers, and event staff.
Vice President of Guest Experience
The Vice President of Guest Experience is responsible for ensuring exceptional service across all guest touchpoints in a hospitality organization. They develop and implement strategies to enhance customer satisfaction and loyalty. This role involves overseeing food and beverage, front desk, and other guest services. VPs of Guest Experience work closely with other executives to align service delivery with company goals. They play a critical role in maintaining brand reputation and competitive advantage.
How to Advance Your Current Server Title
Gain experience and develop strong customer service skills.
To advance from a Server position, it is important to gain hands-on experience and consistently deliver excellent customer service. Building positive relationships with guests and colleagues can lead to more responsibilities and recognition. Learning about menu items, wine pairings, and proper service techniques will set you apart. Taking initiative to assist with training new staff or handling special requests demonstrates leadership potential. Seeking feedback from supervisors and acting on it can also help you grow in your role.
Pursue additional training or certifications.
Completing food safety, responsible alcohol service, or hospitality management courses can enhance your qualifications. Many employers value servers who invest in their professional development. Certifications can open doors to higher-level positions and increase your earning potential. Training in conflict resolution or leadership can also be beneficial. Staying updated on industry trends and best practices will make you a more valuable team member.
Express interest in leadership roles.
Let your supervisor know you are interested in advancing to positions such as Lead Server or Shift Supervisor. Volunteering for extra shifts, special events, or new responsibilities can demonstrate your commitment. Taking on informal leadership roles, such as mentoring new staff, can help you gain relevant experience. Being proactive about your career goals shows initiative. Regularly discussing your progress with management can keep you on track for promotion.
Network within the industry.
Building relationships with colleagues, managers, and industry professionals can lead to new opportunities. Attending industry events, joining professional associations, or participating in training sessions can expand your network. Networking can help you learn about job openings and gain insights into career advancement. Recommendations from industry contacts can strengthen your applications for higher-level roles. Staying connected with former colleagues can also be valuable for future opportunities.
Demonstrate reliability and professionalism.
Consistently showing up on time, maintaining a positive attitude, and handling stressful situations calmly are key to advancing. Managers look for team members who can be trusted with greater responsibility. Demonstrating professionalism in all interactions, both with guests and coworkers, sets a strong example. Taking pride in your work and striving for excellence can help you stand out. Reliability and professionalism are often prerequisites for promotion to supervisory or management roles.
Similar Server Careers & Titles
Bartender
Bartenders prepare and serve alcoholic and non-alcoholic beverages to guests in bars, restaurants, and events. They interact with customers, take orders, and provide recommendations. Bartenders must have knowledge of drink recipes and responsible alcohol service. They often work in fast-paced environments and rely on tips for income. The role requires strong customer service and multitasking skills.
Host/Hostess
Hosts or Hostesses greet guests, manage reservations, and seat customers in dining establishments. They are the first point of contact for guests and play a key role in creating a positive impression. Hosts coordinate with servers to ensure smooth service flow. The role requires excellent communication and organizational skills. Hosts may also assist with customer inquiries and special requests.
Busser
Bussers support servers by clearing tables, refilling drinks, and resetting dining areas. They help maintain cleanliness and ensure a smooth dining experience for guests. Bussers often work as part of a team and assist with other tasks as needed. The role is physically demanding and requires attention to detail. Bussers may advance to server positions with experience.
Food Runner
Food Runners deliver food from the kitchen to guests' tables, ensuring orders are accurate and presented well. They work closely with servers and kitchen staff to maintain efficient service. Food Runners must be able to handle multiple orders and communicate effectively. The role is fast-paced and requires good organizational skills. Food Runners often transition to server roles as they gain experience.
Catering Attendant
Catering Attendants assist with food and beverage service at events, including setup, serving, and cleanup. They work in various settings, such as corporate events, weddings, and parties. Catering Attendants must be adaptable and able to follow event-specific instructions. The role requires strong customer service skills and attention to detail. Catering Attendants often work irregular hours and may advance to catering server or supervisor roles.